Service Process

Service Process

Atlas Development
Atlas Development

Atlas Development Machinery Co., Ltd. specializes in manufacturing a wide range of high quality plastic extrusion machines such as Blown film machines, Plastic compounding pelletizer and Plastic recycling machines. We have many years of design and development experience, so we also offer customized machines based on customers' demands. We’ll provide you with professional purchasing suggestions to help you find suitable models. One of our advantages is to bring you superb after-sales service. We always put customers at the first place. After you receive the product, if you have any questions, please contact us through email or phone call. We’ll help you to solve problem as soon as possible.

ATLAStw provides customers not only the machines but also the in-time service. Since we believe that machine comes from human nature, we devote ourselves to design and modify the machines that best meet our customers' demands.

Consistency in Customer Service

How to place an order
You can contact us through email: sales@atlastw.com or phone call: 886-6-2027859 or WhatsApp: +886 905 288 192. After receiving your inquiry we’ll discuss your needs. And then we’ll quote you a suitable machine or product for your requirement, and then if you decide to buy our machine or product, we’ll send you Proforma Invoice (PI). Please pay 30% deposit by T/T after confirmation of order. After the payment, we will arrange the machine according to the order. Before shipment please pay 70% balance by T/T or 70% remainder by irrevocable L/C at sight. The product will be shipped by sea or air depend on the order. If you have any questions, please do not hesitate to contact us any time. You can understand our after-service process through below picture.
After-service process
You can contact us through email: sales@atlastw.com or phone call: 886-6-2027859 or WhatsApp: +886 905 288 192. After receiving your questions, we communicate with you by email or phone call for understanding your situation. We can solve problem through video, photo or video conference. If necessary, we can send a professional technician to your factory. After the above steps, the problem should be solved. If you have any questions, please do not hesitate to contact us any time. You are welcome.

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